Friday, May 23, 2008

A rabbit killed my Internet connection

First off, kudos to the Comcast technical support person that came out to my home and quickly diagnosed the issue with our cable connection. It seems that rabbits around our parts have a taste for coaxial cable insulation (the black plastic covering of the cable). Our Internet service went on the fritz about a week ago. All my attempts to get it back online proved futile. Coinciding with this outage was the recent irrigation system work on Thursday. So I was all ready to place blame on the irrigation installers.

The Comcast technical support person stopped out a couple of days ago and inspected everything. He said he'd like blame it on the irrigation guys too because then they can bill the irrigation guys for the work and materials to fix it. Nope, the insulation on the coaxial cable was nibbled away very close to the house, two sections, each of about 2 inches in length. The Internet connection has been restored and the Comcast guy put some electrical conduit around the cable where it comes out of the ground and into the house to deter the rabbits from doing this again.